Ralph Caruso on Writing Thoughtful Rejection Letters: A Leadership Skill Too Often Overlooked
Rejection is an inevitable part of business, whether it’s turning down a job applicant, declining a partnership, or saying no to a pitch. But how rejection is delivered can shape your company’s reputation just as much as how you say “yes.” Ralph Caruso , a seasoned entrepreneur and founder of multiple successful ventures, believes that one of the most underrated leadership skills in business is knowing how to write a rejection letter with professionalism, empathy, and clarity. In his years building teams, launching startups, and forging partnerships, Ralph Caruso has sent and received hundreds of rejection letters. He’s learned that the best ones don’t just deliver a decision—they reinforce respect, build trust, and keep doors open for future opportunity. Here’s how Ralph Caruso approaches writing a rejection letter and why it matters more than many leaders realize. The Human Side of “No” In fast-paced business environments, it’s tempting to automate or depe...